Terms & Condition

By accessing our website or making a payment, you agree to the following terms and conditions.

Business Information

Kankotri is an offline ethnic wear store located at:
Kankotri, Main Road, Lal Gate, Gopipura, Surat, Gujarat - 395003

Our website is intended to showcase our collection and accept payments for confirmed orders.

Orders & Payments

1) All orders are confirmed only after payment is received.
2) Payments may be taken as advance or full payment, depending on the order.
3) Prices are subject to change without prior notice.

Product Information

1) Product colors may slightly vary due to lighting or screen resolution.
2) Measurements and design details are discussed and confirmed before payment.

Custom & Altered Products

Products that are customized, stitched, or altered as per customer request cannot be cancelled or returned.

Delivery

1) Delivery timelines are communicated at the time of order confirmation.
2) Delays due to courier partners or unforeseen circumstances are not under our direct control.

Intellectual Property

All images, designs, logos, and content belong to Kankotri and may not be copied or used without permission.

Governing Law

These terms are governed by the laws of India.

KANKOTRI · HOUSE OF FAMILY FASHION

Shop With Us,
Face to Face.

Can't visit our store? No problem. Book a personal video shopping session with our styling team and explore your favourite ethnic wear collections from the comfort of your home.
Kankotri Video Call Shopping

Your Personal Stylist, From Anywhere

Connect with our Kankotri styling team through a private video call. Tell us what you're looking for, see products live, ask questions, compare designs and get personalised styling assistance before making your purchase.

How It Works

01

Book a Session

Choose your preferred date and time and submit your shopping requirements.

02

Get Confirmation

Our team will review your request and confirm the video shopping appointment with you.

03

Join the Video Call

Receive the meeting details and connect with our personal styling team.

04

Shop Together

Explore products live, compare styles and find the perfect outfit for your occasion.

Book Your Personal Shopping Session

Share a few details with us so our styling team can prepare products and recommendations that match your requirements.

  • ✓ Private one-to-one shopping assistance.
  • ✓ Explore products live during the call.
  • ✓ Personalised styling and outfit suggestions.
  • ✓ Sessions are available from 10:00 AM to 2:00 PM IST.
  • ✓ Our team will confirm your requested slot.

Request Your Appointment

Fill in the details below. Our team will contact you to confirm your video shopping session.

Past times are disabled automatically for same-day requests.
Sessions are 30 minutes. Sessions are available from 10:00 AM to 2:00 PM IST. Your requested slot will be confirmed by our team.

Frequently Asked Questions

How long is the video call?

Each shopping session is approximately 30 minutes, allowing our styling team enough time to understand your requirements and show you suitable products.

Is the video call free?

Yes. The Video Call Shopping consultation is free. You only pay for products you choose to purchase.

How will I receive the video call details?

After reviewing your request, our team will contact you on WhatsApp or email and share the confirmed meeting details.

Can I request a specific product?

Absolutely. Mention the product, colour, style, size or reference in the requirements box and our team will try to prepare suitable options for your session.

Need Help Before Booking?

If you have any questions about Video Call Shopping, our team is happy to help you on WhatsApp.

Chat With Us on WhatsApp